Replace paper cards with seamless digital registrations. Build direct relationships with your customers through every QR scan.
Paper warranty cards have a 15% registration rate. Digital changes everything.
A complete suite of tools to manage the entire lifecycle of your products — from first scan to final claim.
Customers scan the QR on the box to register in seconds. No manual data entry, no lost receipts, no friction.
Automatically notify customers before their warranty expires, offering extensions or upgrades at the perfect moment.
A dedicated portal for customers to submit claims, upload photos, and track repair status in real-time — no phone calls needed.
Track which retailers are selling your products and identify high-performing service centers across your distribution network.
Push warranty cards to Google Wallet — Apple Wallet support is coming soon. Customers always have their coverage details when they need them most.
The entire consumer experience is branded as yours. Your logo, your colors, your domain — Traciqo is invisible.
Register a warranty in a single WhatsApp message — no app, no forms. Then activation, updates, claims and support all happen in the chat customers already use every day. The result: dramatically higher registration rates.
Customers message your WhatsApp Business number and a guided flow activates the warranty — no app to download, no web form to fill.
The first registration from the customer's own number is trusted automatically — nothing to type, instant activation.
Send service and repair status updates straight to the customer's WhatsApp — they never have to chase you.
Warranty claim progress notifications land in the same conversation, keeping customers informed end to end.
Keywords like “agent”, “support” or “help” instantly route the chat to your team for a real conversation.
Connect your WhatsApp Business via Meta embedded signup — your number, your display name, fully branded.
Tailor the welcome, activation-success and status messages so every reply sounds like your brand.
Make email or proof-of-purchase optional, required, or off — set the rules that fit your warranty policy.
The customer scans the product QR or messages your WhatsApp Business number.
A guided WhatsApp flow captures the details and registers the warranty in seconds.
Updates, claims and support all live in the same thread — a direct line to every owner.
Most platforms bury coverage in an email or a portal no one reopens. We issue an authenticated warranty pass straight to the wallet your customers open every day — and keep it a live channel, not a static card.
Every pass is bound to a verified, genuine unit — not a photographed receipt. Proof of authenticity and coverage in one card.
It drops straight into Google Wallet from a single scan — nothing to download, nothing to set up.
Push expiry & service reminders, recall notices and offers to the customer's lock screen — every warranty becomes ongoing engagement.
Your logo, banner and brand colour on the pass — it looks like your brand, not ours.
Sits beside boarding passes and loyalty cards — found in seconds, never lost in a junk drawer or inbox.
Google Wallet is live today; Apple Wallet is on the way — one activation flow, both platforms.
Authentication, warranty, claims and dynamic QR — all delivered into the customer's wallet, from one platform.
A beautiful, branded warranty card that lives in their pocket — not in a junk drawer. Customers love it. You get the data.
Every registration gives you a window into how your distribution network is performing — at the retailer and regional level.
See which cities and regions are registering the most products — useful for service center placement and marketing spend.
Compare registration rates by retailer. High performers get more stock; low performers get retraining or different incentives.
Which models generate the most claims? Which have the highest satisfaction? Answer these questions with real data.
Identify products that have changed hands through the secondary market — and engage new owners before they lapse.
Registration is just the start. Traciqo manages every stage of the relationship between a product and its owner.
When a product is resold, the new owner can claim it — and the warranty and service history travel with the unit, not the original buyer.
Log every repair and service event against the exact unit. Staff and customers see a complete, timestamped maintenance record.
Launch targeted recall campaigns for affected batches and track each case to resolution — reaching the customers who actually own the product.
Capture the registration details you need and attach product-specific warranty terms that customers accept at sign-up.
Confirm the customer with a one-time passcode before activating a warranty or approving sensitive actions — cutting fraudulent claims.
Collect post-purchase ratings and reviews, with automated follow-up emails timed around registration and expiry.
No app to download. The whole flow runs in the customer's browser.
The customer scans the QR code on the product or packaging — no login required.
Authenticity is confirmed and the genuine product details are shown instantly.
They enter their details (and any custom fields) and optionally attach an invoice.
The warranty activates and a pass is added to Google Wallet (Apple Wallet coming soon).
Warranty, ownership and repair history become part of the product's digital passport — future-proofed for the EU's 2027 mandates and the GS1 retail standard.
Warranty, ownership transfers and service history feed the repairability and circularity data the EU DPP requires — batteries 2027, textiles mid-2027, electronics 2029.
One serialized 2D code ties the warranty to the unit's GTIN + serial — the same code a retailer scans also registers the warranty.
Choose the right tier for your brand's growth and registration volume.