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Customer stories

Real-world results,
across every industry

See how brands across six industries can use Traciqo to eliminate counterfeits, modernise warranties, and build deeper customer relationships.

6
Industries
3
Core services
1
Unified platform
14-day
Free trial
ℹ️ Illustrative scenarios. The companies and figures below are representative examples that show how Traciqo can be applied across industries — they are not named customers. As we publish verified customer stories, they will be marked as such.
Featured scenario
👜
👜 Luxury Goods
Maison Laurent
How a serialised identity on every leather good turns scans into intelligence
€420M
Revenue protected
↓ 94%
Counterfeit incidents
78%
Registration rate
Challenge → Solution → Outcome
How a heritage luxury house could stop counterfeit losses
A long-established French luxury house was losing an estimated €420M a year to counterfeit handbags in overseas markets. By applying unique, serialised QR codes to every leather good, each unit gains a verifiable identity — and every scan becomes intelligence.
📈
€420M — Revenue protected
📈
↓ 94% — Counterfeit incidents
📈
78% — Registration rate
📈
↑ 31% — Authorised sell-through
"Every scan of a genuine bag tells us something a seizure report never could — where our real customers are, and where the fakes are pretending to be."
★
Global Client & Brand Protection Director, Maison Laurent
AuthenticationWarrantyDynamic QRGrey Market Detection
Read full scenario →
🔩
🔩 Industrial
Delta Hydraulics · USA
A digital passport for every hydraulic cylinder
A hydraulics maker needed to track maintenance history, service records, and certification data across tens of thousands of cylinders in the field. A dynamic QR built a passport that travels with each unit.
40K
Units with passports
↓ 34%
Unplanned downtime
↑ 28%
Contract renewal
6 wks
Full deployment
Dynamic QRWarrantyERP integration
Read story →7 min read
📱
📱 Consumer Electronics
NovaTech Accessories · South Korea
From 9% to 73% warranty registration with one scan
A premium accessories brand had a 9% warranty registration rate — customers lost paper cards and skipped online forms. Scanning at unboxing turned registration into a few taps.
9→73%
Registration rate
↓ 58%
Support calls
4.8★
Satisfaction
↑
Accessory revenue
WarrantyQRWallet Pass
Read story →6 min read
🧬
🧬 Pharmaceuticals
MediCore · Pakistan
Verifying authentic insulin in rural pharmacies
Counterfeit insulin was endangering patients in rural areas. A scan-to-verify flow that works on any phone browser let pharmacists and patients confirm authenticity without special hardware.
2,400
Pharmacies onboarded
96%
Fake detection rate
↑ 5×
Patient verifications
4 wks
Regional rollout
AuthenticationNo app neededSerialization
Read story →7 min read
⌚
⌚ Luxury Goods
Horologer SA · Switzerland
Protecting premium watch sales from clones
A premium watchmaker faced high-resolution fakes selling at a fraction of the genuine price. Serialised QR authentication plus scan intelligence helped owners and resellers verify in seconds.
CHF 280M
Revenue protected
↓ 90%
Verified fakes
↑ 19%
Resale value
3 wks
To full rollout
AuthenticationDynamic QRSecondary Market
Read story →7 min read
⚙️
⚙️ Industrial
Teknika Bearings · Germany
No counterfeit components in critical machinery
Counterfeit bearings were causing equipment failures in heavy industry, where a single failure can cost millions in downtime. Quick verification at the point of installation kept fakes out.
Instant
Verification
100%
Supply chain coverage
€0
Incidents after
↑ 22%
OEM parts premium
AuthenticationIndustrialERP integration
Read story →6 min read
👗
👗 Fashion & Apparel
Vertex Streetwear · UK
Turning the resale market into a direct channel
A streetwear label's limited drops were copied on resale platforms within hours. Instead of fighting secondary markets, they used authentication that re-engages every new owner.
4.2×
Resale registrations
52K
New direct customers
↓ 89%
Counterfeit reports
+£1.8M
Re-engagement revenue
AuthenticationWarrantyOwnership Transfer
Read story →6 min read
🚗
🚗 Automotive
Atlas Auto Parts · UAE
Pushing counterfeit brake pads out of the supply chain
Counterfeit brake pads were causing safety issues and damaging an auto-parts maker's reputation across Gulf markets. Point-of-installation verification let dealers confirm genuine parts instantly.
38%
Fakes before
2%
Fakes after
90d
Time to impact
↑ 44%
Dealer revenue
AuthenticationAnti-counterfeitingQR Labels
Read story →7 min read
🔌
🔌 Consumer Electronics
Hauswerk Appliances · Germany
Less warranty fraud, more customer data
A home-appliance brand was losing millions a year to fraudulent warranty claims, with paper cards registered by barely one customer in seven. A scan-to-register flow changed the economics.
↓ 71%
Warranty fraud
3×
More customer data
68%
Registration rate
2.4d
Avg claim resolution
WarrantyQR CodesCRM integration
Read story →7 min read
💊
💊 Pharmaceuticals
Sundar Pharma · India
Serialised tracking live in 11 days
A large generic manufacturer needed unit-level serialisation to support its export programme. A focused rollout went live in under two weeks with no production downtime.
11
Days to go-live
100%
Batches serialised
Audit
-ready scan logs
0
Production downtime
AuthenticationSerializationERP integration
Read story →6 min read
🔐 Authentication
★★★★★
"Within 60 days we identified several unauthorised distributors selling grey-market inventory. The platform paid for itself in the first month, and we expanded it across all our product lines."
VP
VP, Supply Chain
Luxury group · illustrative
📋 Warranty
★★★★★
"Warranty fraud dropped sharply in the first quarter — but the bigger surprise was the customer data. We now have far more registered owners than before, and it's transformed how we plan our service network."
AS
Head of After-Sales
Appliance brand · illustrative
⚡ All Services
★★★★★
"It was the only option that handled authentication and warranty on one platform without us rethinking our ERP. We were live in days, not months."
CT
CTO
Pharma manufacturer · illustrative
By industry

Traciqo across every sector

Each industry has unique compliance requirements, supply-chain risks, and customer relationships. Traciqo adapts to all of them.

👜
Luxury Goods
Protect brand equity and fight fakes at the point of sale. Serialised QR codes verify authenticity instantly, with no app required.
AuthWarrantyQR
↓ counterfeits with serialised verification
💊
Pharmaceuticals
Unit-level serialisation and full track-and-trace from batch to dispensary, with audit-ready scan logs to support serialisation programmes.
AuthQR
audit-ready logs for every batch
🔌
Consumer Electronics
Streamline warranty registration and cut fraud claims. Build post-purchase relationships that drive accessory upsell and loyalty.
WarrantyQR
higher registration than paper cards
🚗
Automotive
Verify OEM parts at installation, track service history, and build digital product passports for every component.
AuthWarrantyQR
fewer counterfeit parts in the chain
👗
Fashion & Apparel
Authenticate at resale, engage new owners through secondary markets, and activate digital warranties at purchase.
AuthWarranty
more secondary-market engagement
⚙️
Industrial Parts
Certification data and maintenance history travel with every part. Keep dangerous counterfeit components out of critical machinery.
AuthQR
less unplanned downtime

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